Uncategorized - IMMERSE

\n

The impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n

Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n

The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Black watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$
The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\nToday marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\nToday marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\nToday marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\nToday marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\nToday marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\nToday marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
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\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
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Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
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\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\nAs we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\nAs we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\nAs we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\nAs we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\nAs we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\nAs we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\nAs we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
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Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\nAs we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
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Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\nAs we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\nAs we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\nAs we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\nAs we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\nAs we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\nAs we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\nAs we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\nAs we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
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Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
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Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
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Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
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Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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\n
\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
\n
\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
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Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
\n
\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
<\/p>\n<\/blockquote>\n\n\n\n
The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
\n
\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
\n
\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
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Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
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\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
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Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
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\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
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\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
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\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
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Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
\n
\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
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\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
\n
\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
\n
\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n
\n
\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
\n
\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
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Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
<\/p>\n<\/blockquote>\n\n\n\n
Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n
\n
\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
\n
\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
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<\/p>\n<\/blockquote>\n\n\n\n
Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n
\n
\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
\n
\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n
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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
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\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n
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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
\n
\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
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\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n
\n
\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n
\n
\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
\n
\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
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\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
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This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
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Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
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\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
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Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
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Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
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\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
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Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n
When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n
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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n
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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
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\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
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\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n
When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n
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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n
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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
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\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
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\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
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Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n
\n
\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n
When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n
\n
\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n
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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
\n
\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
<\/p>\n<\/blockquote>\n\n\n\n
Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n
\n
\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n
When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n
\n
\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n
\n
\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
\n
\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\n
\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n
\n
\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n
When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n
\n
\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n
\n
\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
\n
<\/p>\n<\/blockquote>\n\n\n\n
The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
\n
\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
\n
\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
\n
\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
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This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
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\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
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Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
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Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
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\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
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Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n
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\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n
When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n
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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n
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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
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\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
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\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
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\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
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Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n
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\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n
When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n
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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n
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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
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\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
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\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
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When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
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As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
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\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
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This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
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Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
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\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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I was working on a solid waste biosolid composting project when I realized I could go no further without having water requirements changed. It was at that moment that I realized it was all connected, water, wastewater, and solid waste. Beyond that, there was only one water, and it needed to be thought of and treated holistically.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n
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\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n
When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n
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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n
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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
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\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
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\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
\n
\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
\n
\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
\n
\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
\n
\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
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Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
It was a lightbulb moment.<\/strong><\/p>\n\n\n\n
I was working on a solid waste biosolid composting project when I realized I could go no further without having water requirements changed. It was at that moment that I realized it was all connected, water, wastewater, and solid waste. Beyond that, there was only one water, and it needed to be thought of and treated holistically.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n
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\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n
When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n
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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n
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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
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\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
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\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\u201cI began my career in state government doing solid waste planning for the state of Missouri. Yes, I am a recovering regulator. I moved on both literally and figuratively to work in Indian Country as a technical assistance provider for a decade. A friend encouraged me to apply for the Training Specialist Position for Rural Water, so I did. I believed that this would allow me to help train and develop the operators of the future and leave the profession better than I found it. I was right.<\/p>\n\n\n\n
It was a lightbulb moment.<\/strong><\/p>\n\n\n\n
I was working on a solid waste biosolid composting project when I realized I could go no further without having water requirements changed. It was at that moment that I realized it was all connected, water, wastewater, and solid waste. Beyond that, there was only one water, and it needed to be thought of and treated holistically.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n
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\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n
When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n
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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n
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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
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\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
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\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
<\/blockquote>\n\n\n\n
Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
$\"auto$
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
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Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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\u201cI began my career in state government doing solid waste planning for the state of Missouri. Yes, I am a recovering regulator. I moved on both literally and figuratively to work in Indian Country as a technical assistance provider for a decade. A friend encouraged me to apply for the Training Specialist Position for Rural Water, so I did. I believed that this would allow me to help train and develop the operators of the future and leave the profession better than I found it. I was right.<\/p>\n\n\n\n
It was a lightbulb moment.<\/strong><\/p>\n\n\n\n
I was working on a solid waste biosolid composting project when I realized I could go no further without having water requirements changed. It was at that moment that I realized it was all connected, water, wastewater, and solid waste. Beyond that, there was only one water, and it needed to be thought of and treated holistically.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n
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\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n
When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n
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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n
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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
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\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
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\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
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When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
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As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
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\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
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This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
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Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
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\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
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Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n
What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n
One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n
How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n
I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n
How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n
The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n
Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n
I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n
$\"auto$
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n
What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n
When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n
In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n
What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n
Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n
What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n
The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1028,"post_author":"2","post_date":"2025-02-14 16:53:28","post_date_gmt":"2025-02-14 22:53:28","post_content":"\n
$\"auto$ The Black Watermen of the Chesapeake <\/em>
\u00a9<\/em> Maryland Public Television<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Against the horizon, the Bald Cypress stretches towards a sun-drenched sky. Its trunk bloats with the water of the Chesapeake Bay, a water-logged home to a lone copperhead, who curls against the knees of the tree. This is not the first creature to find refuge in the Cypress, whose roots have known this water for nearly one hundred years. Turtles and wood ducks, raccoons and egrets all have called the Bald Cypress swamp home. Along the Chesapeake watershed, life finds new ways to sustain itself. The endeavors of those who make their living by the water's edge, especially the Black Americans who have called the Chesapeake Bay home for centuries, stand as a testament to this resilience. The Black watermen of the Chesapeake, much like the Bald Cypress, remain revered symbols of the Bay to this day. Their invaluable contributions to the industry are nothing short of extraordinary.<\/p>\n\n\n\n
In Maryland, a storied history exists between African Americans and the Bay. The Chesapeake Bay, the largest estuary in North America<\/a>, has been a robust place of employment for watermen\u2014a term that encompasses both women and men\u2014since the 1600s. In the mid-1800s, that occupation, previously only open to white watermen, was extended to African Americans, who took on roles such as captains, fishermen, oystermen, and owners of seafood processing plants and restaurants. Their labor and contributions transformed the Chesapeake Bay<\/a>. To this day, the Bay is renowned for its rich seafood and maritime industry due to the innovative thinking and hard work of Black watermen.<\/p>\n\n\n\n
The path to working in the Chesapeake Bay for African Americans was shaped by the growing demand for maritime labor in the 1800s, which led to Maryland offering pseudo-freedom to enslaved persons living and working in the Bay. This was due to the issuing of Seamen\u2019s Protection Certificates, which allowed Black watermen to be classified as citizens as early as sixty-seven years before the Emancipation Proclamation was disseminated.<\/p>\n\n\n\n
$\"black$
\u00a9<\/em> Maryland Sea Grant Publication<\/em><\/figcaption><\/figure><\/div>\n\n\n\nBlack watermen worked across the entirety of the Bay\u2019s water industry as skilled tradesmen and innovators<\/a>. Black women often were employed in crab picking and oyster shucking, while Black men worked on the water as shipbuilders and crew, in addition to hauling freight and captaining ships. Entering the water industry was groundbreaking, as it was one of the first ways Black Americans could earn a wage. However, being a waterman on the Chesapeake Bay offered more than just a path to freedom and compensation. For many, living at the water\u2019s edge was a way of life.<\/p>\n\n\n\n
That is not to say, however, there were not still vast issues with the system created. Imani Black, shellfish aquaculture biologist and founder of Minorities in Aquaculture<\/a>, discusses this in \u201cWater\u2019s Edge: The Black Watermen of the Chesapeake Bay,\u201d a documentary for PBS<\/a>. She explains that Black Americans were pushed to the coasts as a result of practices steeped in prejudice and racism, and thus they learned how to live and work with the water out of necessity. Further, working on the water was not easy for African Americans. In 1836, a law was passed<\/a> attempting to prohibit and restrict Black Americans from laboring on the water. While white captains and watermen often ignored this decree due to the crucial contributions of Black watermen, this law promoted additional segregation, economic oppression, and discrimination.<\/p>\n\n\n\n
Despite these barriers, African Americans changed and propelled the industry forward. Their resilience led to the creation of an incredible communication network. The winding rivers and bustling water passages became a way for Black Americans to pass information and messages through ports. Through this system, they were able to stay informed on what was happening abroad as well as within the United States. This was how those who had secured their freedom through the water industry were able to devise strategies<\/a> for enslaved persons to flee secretly via boat passage.<\/p>\n\n\n\n
Black watermen used a lantern code to signal if boats had fugitive enslaved African Americans on board. They would then exchange passengers under the cover of night on the still waters of the Chesapeake before returning to their ports. From there, the escaped enslaved Black Americans would travel through the Underground Railroad. Harriet Tubman herself grew up on a Maryland plantation by the Chesapeake Bay. While laboring on the docks, she engaged with a group of Black watermen<\/a>, forming connections and discovering the astonishing system of networking they had created. It was through the information Tubman learned from these Black maritime workers that she was ultimately able to escape. Once free, she used those connections to send messages back and forth to those still enslaved.<\/p>\n\n\n\n
$\"black$
Captain Tyrone Meredith of Queen Anne's County \u00a9 Jay Fleming<\/em><\/figcaption><\/figure><\/div>\n\n\n\nThe impact of the Black watermen continues to be felt today. In the Chesapeake region, generations of Black watermen, like Captain Tyrone Meredith, dedicate their lives<\/a> to preserving the legacy of their forebears. Captain Meredith has worked in the industry for 40 years and is a fifth-generation waterman, following in the footsteps of his father, grandfather, and ancestors. Today, his work as a skipjack captain ensures the spirit and hard work of the Black watermen live on. The Virginia Department of Historic Resources is another source dedicated to preserving this history of the Black watermen; they initiated the African American Watermen Project<\/a>, which documents the culture and history of African American watermen in the Chesapeake Bay\u2019s coastal communities.<\/p>\n\n\n\n
Despite the many challenges and barriers they faced, the Black watermen of the Chesapeake Bay made indelible marks on both the water industry and U.S. history. Their tenacity, innovation, and unyielding spirit continue to inspire generations. As we celebrate Black History Month, let us honor and remember their contributions\u2014not just in the context of their time, but as a testament to the enduring power of community, resilience, and self-determination. The legacy of the Black watermen is a shining beacon of hope and excellence, reminding us that the waters they navigated are still filled with stories of courage and triumph that resonate to this day.<\/p>\n","post_title":"Black History Month Spotlight: The Black Watermen of the Chesapeake Bay","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"black-history-month-spotlight-the-black-watermen-of-the-chesapeake-bay","to_ping":"","pinged":"","post_modified":"2025-02-14 16:53:32","post_modified_gmt":"2025-02-14 22:53:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1028","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":849,"post_author":"1","post_date":"2023-04-27 12:00:21","post_date_gmt":"2023-04-27 17:00:21","post_content":"The fastest growing testing trends for 2023 encompass the test taker experience, increasing interest in certification, and how artificial intelligence can play a role in test development. In addition, as the testing industry continues to evolve following the pandemic organizations are reevaluating their strategies for remote testing.\r\n\r\nAll these trends contribute to the perpetual balancing act \u2013 the need for robust test security and a desire to deliver the most convenient and accessible experience for all test takers.\r\n
The whole test taker experience<\/h3>\r\nWe are seeing an increased propensity for testing organizations to look at the test taker experience as a whole, rather than focusing on isolated elements. And we are working with a growing number of clients to map and scrutinize their test taker journey at every stage, with the aim of uncovering improvements or enhancements that will make the testing experience as easy and accessible as possible, for all test takers.\r\n\r\nTest taker journey mapping includes every piece of information, every click, and every scroll they take on their way to receiving a test result. We undertook journey mapping exercises with clients including\u00a0 ISACA<\/a>\u00a0and the\u00a0 UK Home Office<\/a>\u00a0last year. Working together, we detailed every action a test taker might take during the testing experience. A diagram was used to visualize the journey, and workshops examined every stage in detail. We are currently progressing through the resulting action log and expect to see improvements across the test taker experience, alongside increased efficiencies and smoother processes.\r\n\r\nWe have seen positive outcomes across many clients from this trend of examining the test taker experience through a broad lens. We expect to work with more clients on test taker journey mapping in the year to come, as this continues to be a critical consideration globally across all delivery modalities.\r\n
Balancing test taker needs and wants<\/h3>\r\nTesting organizations are also taking a pragmatic approach and carefully considering what it is their test takers need \u2013 versus what it is they might want. During COVID, we saw a large-scale shift to remote testing. This was necessary but not without its concerns, particularly about test security.\r\n\r\nNow we are seeing organizations re-evaluating their test delivery strategies, particularly in North America where there is ample test center coverage. Some organizations are scaling-up in-person testing, and even more are adopting a multi-modal approach that provides convenience for test takers in more remote locations.\r\n\r\nWe are supporting clients to make these important decisions based on the needs of their testing program and their market. As well as providing testing organizations with the\u00a0 data forensics and web crawling<\/a>\u00a0services they need to help inform their decisions.\r\n
Beyond testing \u2013 growing test taker populations<\/h3>\r\nTaking a broader view doesn\u2019t stop with the test taker experience. More and more testing organizations are paying attention to the overall health of their profession and the educational pathways of their test takers. One element of this is a greater focus on test preparation materials and supporting the learner. And even further, we are working with clients on campaigns that promote and recruit individuals to their profession.\r\n\r\nAn important example is nursing, which has seen both a reduction in graduating nurses and an increase in nurses planning to leave the profession. By 2025,\u00a0 McKinsey estimates the United States may have a 10-20% gap of nurses available for direct patient care<\/a>.\r\n\r\nWe recently worked with our client, the American Board of Nursing Certification (ABNC) and the\u00a0 National Certification Corporation (NCC)<\/a>\u00a0on a \u2018Certified Nurses Make a Difference\u2019 campaign. Public service announcements in specific areas of the United States generated awareness and helped promote the work and value nurses play in patient healthcare. The campaign was aired over 6,000 times with more than 7.5 million impressions in 2022.\r\n\r\nIn a similar example, the\u00a0 National Board for Respiratory Care (NBRC)<\/a>\u00a0teamed up with membership and education associations to promote the profession of respiratory therapists. Through videos, case studies, and social media, the NBRC are sharing the stories of therapists and patients, elevating the profession and helping to address the shortage in respiratory therapists.\r\n\r\nI have had more conversations with testing organizations in the past year than I have in the rest of my career about ways we can work together to raise the profile of their profession. With workforce shortages continuing across multiple industries, this trend is likely to continue.\r\n
Artificial Intelligence in test development<\/h3>\r\nMy colleague Isabelle Gonthier covered the topic of\u00a0 emerging technologies in test development in her first blog of this series<\/a>\u00a0on testing trends for 2023. Including advances in the use of Automatic Item Generation (AIG), which is already in use.\r\n\r\nArtificial Intelligence (AI), and constituent technologies of AI such as machine learning and natural language processing (NLP), are also exciting developments when it comes to test development. While still in their early stages, these technologies are becoming more mainstream with real potential in the test development lifecycle to:\r\n
\r\n \t
Reduce the load on volunteer Subject Matter Experts.<\/li>\r\n \t
Process complex data sets used in test administration.<\/li>\r\n \t
Uncover and learn more about our test takers.<\/li>\r\n<\/ul>\r\nWe have seen that AI can be problematic in test delivery, but I believe there is greater potential for AI in other areas of the assessment lifecycle that has yet to be unleashed.\r\n\r\nI am excited about exploring these emerging technologies in 2023 while continuing to partner with clients using tried and tested tools that focus on the fundamentals of testing \u2013 test integrity and security, and the test taker experience.\r\n\r\nView Dr. Rory McCorkle's original article online here<\/a>. Explore other articles on the\u00a0 PSI blog here<\/a>, and watch for updates as we share more resources.\u00a0<\/em>","post_title":"Testing Trends for 2023- Part III","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"testing-trends-for-2023-part-iii","to_ping":"","pinged":"","post_modified":"2023-04-27 12:42:52","post_modified_gmt":"2023-04-27 17:42:52","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=849","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
Two of the women instrumental in bringing the PO Program to Wyoming are Kathy Weinsaft, a Training Specialist at Wyoming Rural Water, and Kim Parker, the Certification Officer at the Wyoming Department of Environmental Quality. Kathy Weinsaft has been with Wyoming Rural Water since 2006. Encouraged by a friend to apply for the Training Specialist position, she can safely say it was the right choice.<\/p>\n\n\n\n
\n
\u201cI began my career in state government doing solid waste planning for the state of Missouri. Yes, I am a recovering regulator. I moved on both literally and figuratively to work in Indian Country as a technical assistance provider for a decade. A friend encouraged me to apply for the Training Specialist Position for Rural Water, so I did. I believed that this would allow me to help train and develop the operators of the future and leave the profession better than I found it. I was right.<\/p>\n\n\n\n
It was a lightbulb moment.<\/strong><\/p>\n\n\n\n
I was working on a solid waste biosolid composting project when I realized I could go no further without having water requirements changed. It was at that moment that I realized it was all connected, water, wastewater, and solid waste. Beyond that, there was only one water, and it needed to be thought of and treated holistically.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n
\n
\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n
When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n
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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n
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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n
You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n
Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n
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<\/p>\n<\/blockquote>\n\n\n\n
The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n
Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n
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\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n
I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n
My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n
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\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n
I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n
I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n
[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n
As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n
Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n
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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n
$\"celebrating$ <\/figure><\/div>\n\n\n\n
When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n
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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Weinsaft agrees, saying,<\/p>\n\n\n\n
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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n
I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n
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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n
Alexis Spray, PO, adds,<\/p>\n\n\n\n
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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n
Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n
The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n
Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n
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As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n
From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n
Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n
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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n
\"This career has shaped me.\"<\/p>\n\n\n\n
Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n
Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n
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\"I knew I had found my place.\"<\/p>\n\n\n\n
As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n
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Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n
Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n
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This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n
There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n
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\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n
Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n
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Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n
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\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n
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Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n
Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n
In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n
We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n
Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n
In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n
A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n
In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n
Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n
Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milest