\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\n
\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n

<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

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Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

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Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

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Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

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Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

\n

\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

\n

\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
\n

<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

\n

\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

\n

\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n
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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

\n

\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n

\n

\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

\n

\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n

When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n

\n

\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

\n

\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n

When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n

\n

\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

\n

\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n

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\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n

When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n

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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

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\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

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\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

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Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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<\/p>\n<\/blockquote>\n\n\n\n

Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n

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\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n

When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n

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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

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\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

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\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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<\/p>\n<\/blockquote>\n\n\n\n

Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n

\n

\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n

When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n

\n

\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

\n

\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n

\n

\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n

When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n

\n

\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

\n

\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n

\n

\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n

When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n

\n

\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

\n

\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

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Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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I was working on a solid waste biosolid composting project when I realized I could go no further without having water requirements changed. It was at that moment that I realized it was all connected, water, wastewater, and solid waste. Beyond that, there was only one water, and it needed to be thought of and treated holistically.\u201d<\/p>\n<\/blockquote>\n\n\n\n

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Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n

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\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n

When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n

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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

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\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

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\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

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Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

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\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

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Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

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Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

It was a lightbulb moment.<\/strong><\/p>\n\n\n\n

I was working on a solid waste biosolid composting project when I realized I could go no further without having water requirements changed. It was at that moment that I realized it was all connected, water, wastewater, and solid waste. Beyond that, there was only one water, and it needed to be thought of and treated holistically.\u201d<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n

\n

\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n

When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n

\n

\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

\n

\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

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Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

\u201cI began my career in state government doing solid waste planning for the state of Missouri. Yes, I am a recovering regulator. I moved on both literally and figuratively to work in Indian Country as a technical assistance provider for a decade. A friend encouraged me to apply for the Training Specialist Position for Rural Water, so I did. I believed that this would allow me to help train and develop the operators of the future and leave the profession better than I found it. I was right.<\/p>\n\n\n\n

It was a lightbulb moment.<\/strong><\/p>\n\n\n\n

I was working on a solid waste biosolid composting project when I realized I could go no further without having water requirements changed. It was at that moment that I realized it was all connected, water, wastewater, and solid waste. Beyond that, there was only one water, and it needed to be thought of and treated holistically.\u201d<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n

\n

\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n

When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n

\n

\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

\n

\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

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\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

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Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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\u201cI began my career in state government doing solid waste planning for the state of Missouri. Yes, I am a recovering regulator. I moved on both literally and figuratively to work in Indian Country as a technical assistance provider for a decade. A friend encouraged me to apply for the Training Specialist Position for Rural Water, so I did. I believed that this would allow me to help train and develop the operators of the future and leave the profession better than I found it. I was right.<\/p>\n\n\n\n

It was a lightbulb moment.<\/strong><\/p>\n\n\n\n

I was working on a solid waste biosolid composting project when I realized I could go no further without having water requirements changed. It was at that moment that I realized it was all connected, water, wastewater, and solid waste. Beyond that, there was only one water, and it needed to be thought of and treated holistically.\u201d<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n

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\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n

When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n

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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

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\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

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Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

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\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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Two of the women instrumental in bringing the PO Program to Wyoming are Kathy Weinsaft, a Training Specialist at Wyoming Rural Water, and Kim Parker, the Certification Officer at the Wyoming Department of Environmental Quality. Kathy Weinsaft has been with Wyoming Rural Water since 2006. Encouraged by a friend to apply for the Training Specialist position, she can safely say it was the right choice.<\/p>\n\n\n\n

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\u201cI began my career in state government doing solid waste planning for the state of Missouri. Yes, I am a recovering regulator. I moved on both literally and figuratively to work in Indian Country as a technical assistance provider for a decade. A friend encouraged me to apply for the Training Specialist Position for Rural Water, so I did. I believed that this would allow me to help train and develop the operators of the future and leave the profession better than I found it. I was right.<\/p>\n\n\n\n

It was a lightbulb moment.<\/strong><\/p>\n\n\n\n

I was working on a solid waste biosolid composting project when I realized I could go no further without having water requirements changed. It was at that moment that I realized it was all connected, water, wastewater, and solid waste. Beyond that, there was only one water, and it needed to be thought of and treated holistically.\u201d<\/p>\n<\/blockquote>\n\n\n\n

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Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n

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\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n

When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n

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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

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\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

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\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

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Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

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\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

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Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

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Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\n

Kathy Weinsaft & Kim Parker: Charting Their Journeys in the Industry<\/strong><\/p>\n\n\n\n

Two of the women instrumental in bringing the PO Program to Wyoming are Kathy Weinsaft, a Training Specialist at Wyoming Rural Water, and Kim Parker, the Certification Officer at the Wyoming Department of Environmental Quality. Kathy Weinsaft has been with Wyoming Rural Water since 2006. Encouraged by a friend to apply for the Training Specialist position, she can safely say it was the right choice.<\/p>\n\n\n\n

\n

\u201cI began my career in state government doing solid waste planning for the state of Missouri. Yes, I am a recovering regulator. I moved on both literally and figuratively to work in Indian Country as a technical assistance provider for a decade. A friend encouraged me to apply for the Training Specialist Position for Rural Water, so I did. I believed that this would allow me to help train and develop the operators of the future and leave the profession better than I found it. I was right.<\/p>\n\n\n\n

It was a lightbulb moment.<\/strong><\/p>\n\n\n\n

I was working on a solid waste biosolid composting project when I realized I could go no further without having water requirements changed. It was at that moment that I realized it was all connected, water, wastewater, and solid waste. Beyond that, there was only one water, and it needed to be thought of and treated holistically.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n

\n

\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n

When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n

\n

\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

\n

\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

\n

\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

\n

\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

\n

\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

\n

\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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As Women\u2019s History Month comes to a close, we are honored to have previously featured two leaders in the industry, Margaret Doss, PO<\/a>, and Haley Vanness, ICE-CCP<\/a>. For our final feature, WPI is thrilled to spotlight not just one, but four trailblazers from Wyoming. These four women have been instrumental in bringing the Professional Operator (PO) Program to Wyoming and spreading the word to encourage more operators to participate. While Women\u2019s History Month officially ends at the beginning of April, WPI recognizes that the historical contributions of women continue beyond March. These individuals embody that sentiment, remaining inspirations for all operators, regardless of gender, throughout the year.<\/p>\n\n\n\n

Kathy Weinsaft & Kim Parker: Charting Their Journeys in the Industry<\/strong><\/p>\n\n\n\n

Two of the women instrumental in bringing the PO Program to Wyoming are Kathy Weinsaft, a Training Specialist at Wyoming Rural Water, and Kim Parker, the Certification Officer at the Wyoming Department of Environmental Quality. Kathy Weinsaft has been with Wyoming Rural Water since 2006. Encouraged by a friend to apply for the Training Specialist position, she can safely say it was the right choice.<\/p>\n\n\n\n

\n

\u201cI began my career in state government doing solid waste planning for the state of Missouri. Yes, I am a recovering regulator. I moved on both literally and figuratively to work in Indian Country as a technical assistance provider for a decade. A friend encouraged me to apply for the Training Specialist Position for Rural Water, so I did. I believed that this would allow me to help train and develop the operators of the future and leave the profession better than I found it. I was right.<\/p>\n\n\n\n

It was a lightbulb moment.<\/strong><\/p>\n\n\n\n

I was working on a solid waste biosolid composting project when I realized I could go no further without having water requirements changed. It was at that moment that I realized it was all connected, water, wastewater, and solid waste. Beyond that, there was only one water, and it needed to be thought of and treated holistically.\u201d<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n

\n

\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n

When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n

\n

\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

\n

\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

\n

\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

\n

\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

\n

\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

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Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

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\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

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Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

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Michelle Christoper, PO (left) posing with Kathy Weinsaft (right)<\/em><\/figcaption><\/figure><\/div>\n\n\n\n
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Kim Parker<\/em><\/figcaption><\/figure>\n\n\n\n
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Alexis Spray, PO<\/em><\/figcaption><\/figure>\n<\/div>\n\n\n\n

<\/div><\/div>\n\n\n\n

As Women\u2019s History Month comes to a close, we are honored to have previously featured two leaders in the industry, Margaret Doss, PO<\/a>, and Haley Vanness, ICE-CCP<\/a>. For our final feature, WPI is thrilled to spotlight not just one, but four trailblazers from Wyoming. These four women have been instrumental in bringing the Professional Operator (PO) Program to Wyoming and spreading the word to encourage more operators to participate. While Women\u2019s History Month officially ends at the beginning of April, WPI recognizes that the historical contributions of women continue beyond March. These individuals embody that sentiment, remaining inspirations for all operators, regardless of gender, throughout the year.<\/p>\n\n\n\n

Kathy Weinsaft & Kim Parker: Charting Their Journeys in the Industry<\/strong><\/p>\n\n\n\n

Two of the women instrumental in bringing the PO Program to Wyoming are Kathy Weinsaft, a Training Specialist at Wyoming Rural Water, and Kim Parker, the Certification Officer at the Wyoming Department of Environmental Quality. Kathy Weinsaft has been with Wyoming Rural Water since 2006. Encouraged by a friend to apply for the Training Specialist position, she can safely say it was the right choice.<\/p>\n\n\n\n

\n

\u201cI began my career in state government doing solid waste planning for the state of Missouri. Yes, I am a recovering regulator. I moved on both literally and figuratively to work in Indian Country as a technical assistance provider for a decade. A friend encouraged me to apply for the Training Specialist Position for Rural Water, so I did. I believed that this would allow me to help train and develop the operators of the future and leave the profession better than I found it. I was right.<\/p>\n\n\n\n

It was a lightbulb moment.<\/strong><\/p>\n\n\n\n

I was working on a solid waste biosolid composting project when I realized I could go no further without having water requirements changed. It was at that moment that I realized it was all connected, water, wastewater, and solid waste. Beyond that, there was only one water, and it needed to be thought of and treated holistically.\u201d<\/p>\n<\/blockquote>\n\n\n\n

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Kim Parker, who has been with the Wyoming Department of Environmental Quality for over 25 years, chuckles that this career chose her rather than the other way around.<\/p>\n\n\n\n

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\u201cAfter obtaining my Masters in Riparian Ecology, I felt lucky to get a temporary job helping the State of Colorado with their Source Water Protection Program. At least it had water in the name! Soon afterwards, the State of Wyoming hired me to develop their Source Water Protection Program. My first \u201creal\u201d job had what I thought was a downside at the time \u2013 I had to help the person who did the Operator Certification Program. When she retired five years later, I moved into the Operator Certification Program full time. That was almost 21 years ago and I have never looked back!\u201d<\/p>\n<\/blockquote>\n\n\n\n

When asked to highlight what she is proud of in her career\u2019s journey so far, Parker notes the work she has done to improve the Wyoming Operator Certification Program brings her gratification.<\/p>\n\n\n\n

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\u201cI inherited an outdated database and a challenge to bring over a third of our facilities back into compliance. Under my leadership, we tackled this in three simultaneous pushes.\u201d<\/p>\n<\/blockquote>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

Those pushes included improving Wyoming\u2019s exams and increasing their availability through WPI (formerly ABC)\u2019s computer-based exams in 2005. In 2008, they expanded to the then on-demand, PSI-proctored WPI exams. After the endeavor to improve exams, Parker spearheaded enforcement efforts to get operators certified at the correct levels. Finally, Parker\u2019s team designed and launched a new database that tracked operator certification and facility compliance. By 2010, a year after the launch, the compliance rate had skyrocketed to 98-99%, a rate now maintained for fifteen years.<\/p>\n\n\n\n

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\u201c[While] our efforts to improve the Wyoming Operator Certification Program [have been] successful and satisfying, I am even more proud of the impact that I feel I have had on the profession of water and wastewater operators over the last twenty years. I take every opportunity to educate my management, decision makers, our operators, and members of the public about what operators do and why they are so important... I find ways to collaborate with people of like mind to do together what I cannot do alone.<\/p>\n\n\n\n

You can move a mountain by moving one stone at a time.<\/strong><\/p>\n\n\n\n

Over the last two decades, the professionalism of our operators has steadily increased, moving the perception of our operators from that of common laborers to professionals essential to Wyoming!\"<\/p>\n<\/blockquote>\n\n\n\n

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The Path to Becoming Professional Operators<\/strong><\/p>\n\n\n\n

Michelle Christopher, PO, and Alexis Spray, PO, have each embarked on their own unique journeys in the water and wastewater industry. As dedicated operators, they recently earned their Professional Operator certification, showcasing their commitment and passion for the field. Although Christopher admits that this industry was not her first choice, she found kinship quickly.<\/p>\n\n\n\n

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\u201cI\u2019m a terrible waitress, and this was the other employment option in my tiny community. I stayed because of the people,\u201d she says, referring to her fellow operators. \u201cI\u2019ve been blessed to be supported by the industry in growing my knowledge and career. I\u2019ve been able to apply aspects of what I learned when I was getting a degree in Range Ecology and Watershed Management to my current position as WARWS Source Water Protection Specialist so that\u2019s super cool.<\/p>\n\n\n\n

I continue to be inspired by water and wastewater operators who do their best to keep their communities healthy and protect the environment.<\/p>\n\n\n\n

My favorite thing is when I\u2019m working with an operator, and I can see the \u201clight come on\u201d in their eyes as they understand how to solve the problem we\u2019ve been working together on. Best moment ever.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

For Spray, being an operator is in her DNA. While her career began elsewhere, like Christopher, she discovered a sense of belonging within the operator community. She now aspires to continue her journey as an operator for many years to come.<\/p>\n\n\n\n

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\u201cI started my journey in the water\/wastewater field back in 2016. I was a groundskeeper at Little American Hotel here in Wyoming, and I was asked if I would be interested in getting my license to help their water plant. My dad was an operator when I was young, so I jumped at the opportunity. After Little America, I worked in the town of Granger [at their] water plant [before I] was finally able to work for my hometown of Lyman.<\/p>\n\n\n\n

I learned so much during my time there, but life ended up taking me to Green River. I became the lead operator for a little improvement district in Rock Springs, and in 2023 I was able to get on with the city of Green River, where I plan to stay for a long time.<\/p>\n\n\n\n

I had my Level 1 Water\/Distribution, Level 1 Collections, and lagoons license when I started here with Green River. I struggled to pass the Level 1 Wastewater exam in the past, but thanks to my amazing coworkers, I now have my Level 1 Water, Level 2 Distribution, Level 2 Collections, and my Level 3 Wastewater licenses. I am currently working on getting my Level 4 Wastewater [certification], because I [was given] the opportunity to be one of the operators at our new plant.<\/p>\n\n\n\n

[Additionally], I was made the chairman of the new Wyoming Water Committee formed under the Rocky Mountain Section of AWWA. We started this adventure last fall, and I have loved being the voice for the operators of the state and provid[ing] trainings for them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Defining Strong Female Leadership as the Wyoming PO's Powerhouse Team<\/strong><\/p>\n\n\n\n

As the pioneering team to bring the PO Program to Wyoming, all four women remain extraordinarily humble when asked what it means to them to be leaders in this industry. Ultimately, it is clear they share the same sentiment: through hard work and dedication, they can help show the value of Wyoming operators.<\/p>\n\n\n\n

Beyond their combined multitude of achievements, it is easy to sense the deep respect they have for each other and the operators they work with. Parker remarks,<\/p>\n\n\n\n

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\u201cKathy, Michelle, and Alexis are very talented and determined women with can-do attitudes. We all share the conviction that no obstacle is too large if we work together. Launching a program that we know will benefit Wyoming operators is easy and fun with this team!\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

When asked specifically what it means to them to be an all-female team leading the charge in professional water and wastewater certification for Wyoming, Kathy Weinsaft and Michelle Christopher, PO, are firm that while it\u2019s an accomplishment, the need for Professional Operators extends beyond the gender binary. Christopher notes,<\/p>\n\n\n\n

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\u201cI don\u2019t think it\u2019s a matter of being a female PO. In Wyoming there just aren\u2019t enough operators to make that distinction. I\u2019m excited to show everyone that if some operator from a tiny Podunk town on the southern border can do it, anyone can.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Weinsaft agrees, saying,<\/p>\n\n\n\n

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\u201cI give the same advice to men and women alike: become an expert. Don\u2019t just do enough to get by. Fully engage with this profession and it will give you rewards\u2026 The fulfillment this profession can give you is worth more than money. I am wrapping up my 39th year doing water, wastewater, and solid waste.<\/p>\n\n\n\n

I can think of no better profession to have spent my life\u2019s work carrying out.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kim Parker admits, though, that it is exciting to see strong female leadership in the industry, and she hopes their team can inspire other female operators throughout the state.<\/p>\n\n\n\n

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\u201cOnly about 11% of Wyoming operators are women. And yet, some of our most professional, competent, and savvy operators are women. I think succeeding in this profession lights a spark in these women to strive for and achieve excellence. Many of them take strong leadership roles, mentor new operators, and train their peers. I hope that the strong examples that Michelle and Alexis have set by becoming Wyoming\u2019s first POs will inspire many more women to become involved in this industry! We need them!\u201d<\/p>\n<\/blockquote>\n\n\n\n

Alexis Spray, PO, adds,<\/p>\n\n\n\n

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\u201cOperating used to be a man\u2019s world, but I love seeing how many women are excelling in this field. I encourage everyone, man or woman, to push yourselves to be the best you can be. Get your PO certification.<\/p>\n\n\n\n

Let the world see what it is we operators do and encourage this younger generation to follow in your footsteps, just like my dad did with me.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

The achievements of these four remarkable women are nothing short of extraordinary. Their pioneering efforts are set to inspire and pave the way for future generations of Wyoming operators. WPI is immensely proud to have such dedicated leaders like Kim, Kathy, Michelle, and Alexis championing the vital contributions of water and wastewater operators. Their passion and commitment continue to elevate the profession and ensure its bright future.<\/p>\n\n\n\n

Keep an eye out for this team's next feature discussing their behind-the-scenes efforts in bringing the PO Program to Wyoming.<\/strong><\/p>\n","post_title":"Celebrating Women's History Month: The Wyoming PO Pioneers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-the-wyoming-po-pioneers","to_ping":"","pinged":"","post_modified":"2025-03-27 15:20:14","post_modified_gmt":"2025-03-27 20:20:14","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1046","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1039,"post_author":"2","post_date":"2025-03-21 10:01:55","post_date_gmt":"2025-03-21 15:01:55","post_content":"\n

\"celebrating<\/figure><\/div>\n\n\n\n

As we dive deeper into Women\u2019s History Month, we want to take care to highlight the many sectors of the water and wastewater industry. On International Women\u2019s Day, we had the privilege of spotlighting Margaret Doss, PO<\/a>. Today, we explore a different side of this industry. Haley Vanness, CMP, ICE-CCP, is WPI\u2019s Director of Credentialing and Programming and has been with WPI for over five years. In that time, she has become a mentor, friend, and remarkable leader for those at WPI and beyond. Haley\u2019s path to the nonprofit sector exemplifies resilience, passion, and a commitment to serving others. Hear her story, in her own words, below.<\/p>\n\n\n\n

From Neuroscience to Nonprofits: Haley's Journey of Service<\/strong><\/p>\n\n\n\n

Haley's story begins at a small college in Iowa, where she initially pursued a career in medicine, studying Neuroscience. \"When I was in college, I thought I wanted to be a doctor... However, about a year in, I took a step back and realized that my passion wasn\u2019t for medicine itself but rather for serving others,\" she recalls. This revelation led her to explore alternative ways to make a meaningful impact, adding minors in Social Welfare and Psychology to deepen her understanding of service-oriented professions. She immersed herself in various campus and community organizations, with the goal of gaining understanding and experience that would shape her future.<\/p>\n\n\n\n

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After graduation, Haley worked in healthcare and HR but found contentment in volunteering with a local nonprofit youth theater. \"I found myself seeking fulfillment elsewhere\u2014spending my nights and weekends volunteering with a local nonprofit youth theater,\" she says. It was here where she met Paul Bishop, President and CEO of WPI. She notes, \u201cHe introduced me to the world of associations and nonprofits.\u201d Encouraged by his insights, she explored the field and eventually secured an entry-level position at WPI. \"From that moment on, I knew I had found my place,\" Haley reflects.<\/p>\n\n\n\n

\"This career has shaped me.\"<\/p>\n\n\n\n

Since joining WPI, Haley has grown tremendously, progressing from Certification Services Specialist to Certification Program Manager, then to Senior Program Manager, and now serves as the Director of Credentialing and Programming. \"This career has shaped me\u2014not just as a professional, but as a person and a community member,\" she shares. Her journey has allowed her to serve others, find purpose, and continue growing both personally and professionally.<\/p>\n\n\n\n

Versatility and Leadership: Embracing Multiple Roles<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

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Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

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This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

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\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
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\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

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Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

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\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

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Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

Women’s History Month

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};

\"celebrating<\/figure><\/div>\n\n\n\n

\"I knew I had found my place.\"<\/p>\n\n\n\n

As the Director of Credentialing and Programming at WPI, Haley says she wears many hats and has learned to embrace the ever-evolving roles required in a small association. \"We often joke that working for a small association requires being a true jack-of-all-trades,\" she laughs. Initially joining WPI to manage in-house certification programs, Haley immersed herself in the credentialing space, earning her ICE-CCP to better her understanding and expertise. When staff turnover left a gap in meeting and event planning, what initially became a role she took on out of necessity bloomed into a natural affinity and passion. This led to Haley earning her Certified Meeting Planner credential.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

Now, Haley\u2019s responsibilities include working directly with WPI\u2019s Board of Directors, Certification Commission, and conference planning, as well as coordinating various events throughout the year. \"Through this work, I have gained invaluable experience in association management\u2014an area I am eager to continue developing,\" Haley explains. \u201cThe dynamic nature of my role keeps me continuously learning, growing, and finding new ways to support our mission.\u201d<\/p>\n\n\n\n

Women's History Month: A Personal Reflection<\/strong><\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

This year, Women's History Month holds special significance for her as she approaches her due date with her first child. Haley reflects that this experience has changed her relationship with womanhood. \"As I navigate the final stages of pregnancy, my perspective has shifted in profound ways,\" she shares.<\/p>\n\n\n\n

There is no question that Haley is an inspiration to those around her. However, she remarks that in years past, she did not count herself among the trailblazing women celebrated during Women\u2019s History Month. But through her journey with pregnancy, her outlook has changed, giving her a new appreciation for the spirit of women.<\/p>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

\"I have come to understand that the impact we make each day\u2014whether at work, at home, or within our own bodies\u2014is meaningful,\" she says. Despite the challenges of pregnancy, Haley feels stronger and more capable in every aspect of her life. She hopes that extraordinary women who may not recognize their own strength realize that this month is for them, too. \"Their contributions, whether seen or unseen, are worthy of celebration, even if they don\u2019t feel deserving\u2014yet,\" she adds.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n
\n

\"The impact we make each day... is meaningful.\"<\/p>\n<\/blockquote>\n\n\n\n

Ultimately, this past year has taught her a powerful lesson: all women deserve praise and celebration. \"Being a woman in today\u2019s world is not always easy, but still, we persevere. And that, in itself, is worthy of honor,\" she concludes.<\/p>\n\n\n\n

<\/blockquote>\n\n\n\n

Haley's journey in the water and wastewater industry is a testament to the power of resilience, passion, and service. In her time working for WPI, she has been a force of light and dedication, making her an essential contributor to the association\u2019s success. As we celebrate Women's History Month, let us honor the contributions of women like Haley, who continue to make a meaningful impact in their communities and beyond.<\/p>\n\n\n\n

\"celebrating<\/figure><\/div>\n\n\n\n

\"But still, we persevere.\"<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Haley Vanness, ICE-CCP","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-haley-a-wpi-leader","to_ping":"","pinged":"","post_modified":"2025-03-21 10:10:09","post_modified_gmt":"2025-03-21 15:10:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1039","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1035,"post_author":"2","post_date":"2025-03-08 10:00:00","post_date_gmt":"2025-03-08 16:00:00","post_content":"\n

\"auto
Margaret Doss, PO<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Today marks International Women\u2019s Day!<\/strong> Historically, this day is used to highlight the incredible achievements of women throughout history. WPI is proud to honor that tradition by celebrating the hard-working women in the water and wastewater field. From operators to supervisors to administrators, there is no shortage of female talent in this industry, which is why we\u2019ve chosen to showcase a few of these trailblazers on IMMERSE. This International Women\u2019s Day\u2019s theme is to Accelerate Action<\/a>, and who better to spotlight than someone who has embodied positive progress and action throughout the entirety of her career: Margaret Doss, PO.<\/p>\n\n\n\n

Margaret has been an active member of Water Professionals International since 1992. She is a Past-President and has received WPI\u2019s highest honor: the Harris Seidel Lifetime Achievement Award, in 2010. Additionally, she has been honored with the Jess Jones Excellence in Service Award in 2015, 2018, and 2020, and most recently, she received the Dr. Ken Kerri Award for Workforce Development in January 2025. Margaret holds certifications as a Class IV Wastewater Treatment Professional Operator through C2EP, as well as Wastewater Treatment Operator, Water Laboratory Analyst, and Wastewater Laboratory Analyst certifications in Georgia. She is a member of AWWA and WEF, and holds a Bachelor of Science degree in Microbiology from Clemson University and a Master\u2019s degree in Adult Education from the University of Georgia.<\/p>\n\n\n\n

In addition to her strong leadership for WPI, Margaret has worked for Columbia County Water Utility for over 30 years. She began her career as a Laboratory Analyst and is currently the Compliance Manager. Appointed by the Governor to the Georgia Water\/Wastewater Certification Board in 2001, she currently serves as the Board Chairperson.<\/p>\n\n\n\n

We had the opportunity to interview Margaret about her career path in the water\/wastewater industry. Here is what she had to say:<\/p>\n\n\n\n

Can you share more about your journey in the water industry?<\/strong><\/p>\n\n\n\n

In 1988, I began my journey in the water industry as a Wastewater Laboratory Analyst in the city of Newton, NC. I had recently graduated from Clemson University with a degree in microbiology, and I wanted to find a job that was related. There was an opening at the wastewater treatment plant for a Laboratory Analyst, and I thought it sounded interesting, so I applied and was hired. While there, I learned the analyst tasks, but I also learned how to operate an activated sludge wastewater treatment plant. I was (and still am) fascinated by the whole treatment process; it is predicated upon microbiological principles. I obtained certification as a Class II Wastewater Treatment Plant operator.<\/p>\n\n\n\n

A few years later, my husband and I decided we wanted to move closer to our extended family. In 1991, I received an offer from the Columbia County Water Utility in Evans, GA, to be their wastewater laboratory analyst. I began working in the lab at the Little River Water Pollution Control Facility where I was also the backup wastewater treatment plant operator. At that time, the County had four wastewater treatment facilities, and all the regulatory samples were brought to the Little River lab for analysis. Within 18 months, I obtained certifications as a Wastewater Laboratory Analyst and a Class I Wastewater Treatment Plant Operator (the highest level) in Georgia.<\/p>\n\n\n\n

In 1993, I was promoted to Head Treatment Plant Operator while still retaining the laboratory analyst duties. In 1999, the County built a Central Laboratory to conduct drinking water and wastewater regulatory analysis, and I was promoted to be the inaugural Laboratory Manager. I obtained certification as a Water Laboratory Analyst shortly thereafter. By that time, I was doing a fair amount of teaching in our industry, both at the Water Utility and as a contract instructor at the Georgia Water and Wastewater Institute, which I thoroughly enjoyed. The Water Utility Director created the position of Environmental Trainer, and I transferred to that position in 2002. While working full-time and raising a family (my kids were teenagers), I enrolled in the University of Georgia\u2019s Adult Education Master\u2019s Degree program. I completed my M. Ed. in 2005. In 2008, I was promoted to Compliance Manager at the Water Utility, which is the job I currently hold. I am responsible for the Central Laboratory, the Business Office, and the Training Department.<\/p>\n\n\n\n

Can you share a moment or experience that significantly impacted your professional growth?<\/strong><\/p>\n\n\n\n

Being asked to teach has tremendously impacted my professional growth. Early in my career, the Georgia Water and Wastewater Institute needed a lab instructor to fill in and teach a week-long class, and they asked me to do so. I LOVED teaching! I learned a tremendous amount in preparing to teach the class, and my instruction was well received by the students. I taught some additional classes, which led to several subsequent milestones in my professional growth: teaching official certification classes on a local basis, being the Environmental Trainer for the Water Utility for a time, going back to school to complete my Master\u2019s degree, and developing some online training courses. I still teach various classes from time to time.<\/p>\n\n\n\n

What are some of the biggest challenges you face in your role, and how have you overcome them?<\/strong><\/p>\n\n\n\n

One challenge, which is part of my job, is to explain highly technical scientific concepts to a variety of audiences in non-technical terms. Another challenge is keeping current on upcoming regulations that impact the Water Utility. It seems that there are times when regulations at the state and federal levels are coming fast and furious. It is sometimes a challenge to read and decipher what will impact us, if we should offer public comment, and what we need to do to prepare. I would also say that the speed of technological advances can be challenging. Treatment technologies are rapidly changing, along with the regulations. Currently, getting a handle on AI \u2013 its benefits and detriments in our field \u2013 is a formidable task.<\/p>\n\n\n\n

How do you stay up to date with the latest advancements and trends in the water industry?<\/strong><\/p>\n\n\n\n

I read a lot. I also attend industry conferences. I particularly like to learn about new technologies from vendors and from people at other utilities who are using the technology we are considering.<\/p>\n\n\n\n

How do you ensure that your team stays motivated and engaged in their work?<\/strong><\/p>\n\n\n\n

The atmosphere in Columbia County is one of teamwork and family, which I love! We call ourselves the Water Utility family. I get to know my employees. I care about them, and they know I care. I try to touch base with my employees on a regular basis. We routinely have meals together. In the Business Office, we have monthly birthday brunches to celebrate those who are having birthdays \u2013 we can\u2019t shut down the office for the whole group to go out. In the lab, we typically go to lunch as a group to celebrate birthdays and other achievements, like winning the Lab of the Year competition for the Georgia Association of Water Professionals. I work hard to explain my expectations to my folks. I provide the training and the tools they need to do their jobs effectively, then I get out of their way and let them work. The managers that report to me are great at what they do; I don\u2019t need to get in their way. My goal is to be a good servant-leader.<\/p>\n\n\n\n

Can you describe an initiative you spearheaded or contributed to that you are particularly proud of?<\/strong><\/p>\n\n\n\n

I developed and taught a leadership and management class for Water Utility. It was designed for supervisors and managers who had worked their way into a supervisory or management role. Most employees in this circumstance have received no formal training in supervision, management, or leadership. I have taught multiple cohorts, and I think it has assisted several of my fellow employees with their professional growth.<\/p>\n\n\n\n

\"auto
Margaret Doss, PO receives Dr. Ken Kerri Award for Workforce Development by Paul Bishop, CAE - President and CEO of WPI. 2025.<\/em><\/figcaption><\/figure>\n\n\n\n

What motivated you to get involved in several leadership roles over the years at WPI?<\/strong><\/p>\n\n\n\n

When I took my certification exams, I disagreed with a couple of items on the exam, so I contacted Ernie Earn, who served on the Georgia Operator Certification Board at the time. He set me up to be an item bank reviewer (a Subject Matter Expert that reviews items being considered for use on examinations). I fell in love with the whole psychometric process. From there I was invited to join the Laboratory Exam Committee. I felt like being involved in WPI was a way I could give back to the industry.<\/p>\n\n\n\n

In 2001, I was appointed by the Governor to the Georgia Water\/Wastewater Operator Certification Board, which is a member of WPI. After attending my first WPI conference, I was asked to consider running for a leadership role in WPI. I was honored to be elected as the Wastewater Treatment Division Director for WPI in 2003. I was subsequently elected to serve as an officer from 2004 \u2013 2007. I still believe my involvement with WPI is a way to give back to the water and wastewater industry; to have a lasting positive impact on future generations of operators and laboratory analysts.<\/p>\n\n\n\n

What advice would you give to women aspiring to take on a leadership role in the water industry?<\/strong><\/p>\n\n\n\n

Work in an organization where the leadership respects its employees and encourages them to be successful, don\u2019t wait to be promoted to learn what you need to know to move up in your organization, and be a leader, even if you haven\u2019t been promoted to an official leadership position. Being a leader means doing what needs to be done because it needs to be done, not for the accolades. I would also say don\u2019t be afraid to let others know you are smart, but be humble, not arrogant. Strive to keep learning. I would encourage women to be involved in organizations or associations outside of work related to our industry \u2013 WPI, AWWA, WEF, your local operator association.<\/p>\n\n\n\n

What has been the most rewarding aspect of your career so far?<\/strong><\/p>\n\n\n\n

The lifelong friends I have made is definitely the most rewarding aspect. I can\u2019t begin to name all of the wonderful people I have met in the United States and other countries throughout my career that I truly consider friends. A close second would be the knowledge that I have served my community by protecting public health and the environment. Think about it \u2013 I\u2019ve been able to be part of making sure people have clean water to drink \u2013 water that does not make them sick. I also play a role in cleaning the dirty water before returning it to the environment, preserving water resources for future generations.<\/p>\n","post_title":"Celebrating Women's History Month: Spotlight on Margaret Doss, PO","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"open","post_password":"","post_name":"celebrating-womens-history-month-spotlight-on-margaret-doss-po","to_ping":"","pinged":"","post_modified":"2025-03-08 10:04:24","post_modified_gmt":"2025-03-08 16:04:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/immerse.gowpi.org\/?p=1035","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}],"next":false,"prev":false,"total_page":1},"paged":1,"column_class":"jeg_col_2o3","class":"epic_block_11"};